Internship Project : SmartBot – AI Powered Retail Assistant
Design an AI-powered chatbot that helps users easily search, compare, and get product information from multiple stores through a simple conversation interface.
Service
Web Design
Year
2025
Design Approach : Understanding the user
Understanding the user and conducting user research help identify user needs, behaviors, and pain points, which are represented through personas.
Problem statements define user needs clearly, while user journey maps visualize the user experience to improve design decisions.
Starting the design
Starting the design involves creating paper and digital wireframes to outline the basic structure and layout of the product.
These are then developed into low-fidelity prototypes and tested through usability studies to identify issues and improve the user experience.
Refining the design
Refining the design involves creating mockups and high-fidelity prototypes to develop a polished and realistic version of the product.
Accessibility is ensured to make the design usable for all users, including those with different abilities and needs.
This process ensures the final design is user-friendly, inclusive, and successfully implemented.
